Cutting the bullshit out of the web design Agency model

Derek Featherstone is the Chief Experience Officer at Level Access, where he focuses on ensuring that accessibility and inclusion are an integral part of creating outstanding customer experiences. He’s been working on the web since 1999 when he left his career as a high school teacher to start his own web design company, and also compete in a few Ironman triathlons. Today, Derek is here to explore ways of making sure products and designs are accessible right from the start of the project, instead of trying to wedge it in at the last minute.

Eva PenzeyMoog is a principal designer at 8th Light, and the author of Design for Safety from A Book Apart. Before joining the tech field, she worked in the nonprofit space and volunteered as a domestic violence educator and rape crisis counselor. She specializes in user experience design, as well as education and consulting in the realm of digital safety design, or work brings together her expertise in domestic violence and technology helping others prevent tech facilitated interpersonal harm… she’s a first time AEA speaker!

The Eclipse Soundscapes: Citizen Science Project (ES: CSP) will introduce accessible opportunities for citizen scientists to participate in real and meaningful scientific research focusing on how eclipses affect Earth’s life. Regine and her students have conducted in-depth research to create a multi-sensory experience related to the 2023 and 2024 Eclipse. This talk will discuss the analysis and design behind making a web application focused on accessibility for the NASA Eclipse Soundscapes project. Together we will explore what it means to create accessible experiences related to science, sound, and data. This presentation is based upon work supported by NASA under project Eclipse Soundscapes: Citizen Science Project, award No. 80NSSC21M0008.

Voice interfaces like Amazon Alexa, Google Home, and others are products we understand as users, but can feel impenetrable when we’re asked to design for them. When the only context our users have in front of them is a smart speaker without a screen, where do we even begin? In a world where navigation becomes negotiation—where scrolling becomes speaking—voice interaction design demands that we treat our canvas as time, not space. Preston will show how to connect the dots between familiar elements we’ve long known and alien affordances we’re just beginning to understand.

What do progressive enhancement and accessibility have in common? They both put the user first. When combined, they create a more inclusive foundation and are a powerful framework that can change the way you approach designing and building for the Web. While Progressive Enhancement advocates for separating HTML, CSS, and JavaScript layers, it can also be used to connect these layers in a way that ensures a more accessible and inclusive end result.

In this talk, Sara will share how she strategically combines accessibility and progressive enhancement to create more inclusive products. From writing HTML enhanced with ARIA to using CSS to enforce accessibility requirements, and making sure JavaScript behavior meets user expectations, she will share design considerations and code techniques for creating more robust and resilient accessible digital experiences.

Poor or unstructured feedback can be destructive not only to our work, but also to the long-term morale of the team. Sometimes even when the content of feedback is good, the delivery can be so rough that it makes it hard to work with. But if we apply the right principles, feedback can be a force for change that allows projects to succeed, and even pushes you and your teammates to grow. Erin will dive deeply into the foundation of feedback from a cognitive perspective, synthesizing lessons and principles you can apply in your day-to-day work. Whether you’re a designer or a developer, a team lead or an IC, you’ll come away with powerfully transformative ideas for giving and getting feedback.